24/7 emergency line

Emergency Roof Repairsin Leicester & Blaby24/7 Phone Line

Water coming in? Call now. Our line is covered day and night, and we'll make your roof safe, then fix it properly.

All work guaranteed in writing · 25 years on new roofs

Owner-led team of 4
Fixed-price quotes
Free inspections + photos
Public liability insured
24/7 emergency line

The service

What 24/7 Emergency Repairs Involves

Emergency roof repairs are for situations that can't wait: water coming through a ceiling, tiles or ridges blown off in a storm, a fallen chimney pot, or a roof damaged by a falling tree.

The first priority is to stop more water getting in and make the roof safe. Once that's done, we inspect the damage properly and give you a fixed price for a permanent repair.

Acting fast limits the damage. Every hour water is coming in, it's soaking insulation, ceilings and timbers, and the eventual repair bill grows.

If it's left

What Happens If You
Wait Another Winter

Water damage escalates

Wet ceilings, insulation and electrics deteriorate quickly once water is coming in.

Safety risks

Loose tiles, ridges and pots can fall and injure people or damage cars below.

More weather on the way

An open roof is exposed to every following shower and gust of wind.

Insurance complications

Insurers expect you to act quickly to prevent further damage.

Common Mistakes
Homeowners Make

  • Climbing onto the roof yourself in bad weather
  • Waiting until morning when water is already coming through
  • Accepting a temporary patch as a permanent fix

Our process

Five Steps, No
Surprises

  1. 1

    Inspection

    A free inspection for homeowners, by drone where it helps.

  2. 2

    Diagnosis

    A photographic report showing exactly what we found.

  3. 3

    Fixed-price quote

    One price in writing, with your guarantee confirmed.

  4. 4

    The work

    Our team carries out the 24/7 emergency repairs and keeps the roof weathertight each day.

  5. 5

    Check & guarantee

    We check the finished job, tidy up and confirm your guarantee.

What you get

Why Homeowners Choose
Greystone

Know the price upfront

Fixed-price quotes on every job. No day rates, no surprise extras on the invoice.

See the problem first

Photographic reports after every inspection, so you decide based on evidence.

Guaranteed in writing

25 years on new roofs as standard; your exact guarantee is confirmed with your quote.

The same faces start to finish

Bobby Button and a team of four. The people who quote are the people who do the work.

Safe and insured

Public liability insurance held.

Help at any hour

A phone line covered 24/7 for emergencies; working hours 6:30am – 6:30pm.

In detail

24/7 Emergency Repairs Across
Leicester & Blaby

What to do while you wait

Move valuables and electricals away from the leak, put down containers, and if water is near light fittings, switch off that circuit. Don't go onto the roof yourself.

Making safe

We secure the area and stop more water getting in using temporary measures appropriate to the damage.

Permanent repair

Once the roof is safe, we inspect fully, send you photos and give you a fixed-price quote for the proper repair.

Storm damage reports

Our photographic report can help you show the damage to your insurer.

Homes and Rental Properties

Most of our 24/7 emergency repairs work is for homeowners, from terraces and semis to bungalows and detached houses. We also work for landlords who need a reliable fix and a clear record of what was done. Every job gets the same approach: a proper look at the roof, photos of what we find, and a fixed price before anything starts. If you're a landlord or a prospective buyer rather than the owner occupier, a £75 fee applies to the inspection; for homeowners it's free.

How to Choose a Roofer

Ask for a written, fixed price rather than a day rate, so the cost can't creep up once the scaffold is up. Ask to see photos of the problem before agreeing to anything. Check the guarantee, and get it in writing. Ask who will actually be on your roof. With us, it's Bobby Button and a team of four from start to finish, and the guarantee for your job is confirmed with your quote.

What to Expect on the Day

We turn up when we say we will and talk you through the plan before work starts. The roof is kept weathertight at the end of every working day, and we clear away old materials and debris as we go. When the job is finished we check it over, show you the completed work and tidy the site properly, so the only thing you notice is a roof that works.

Your Guarantee, Explained

Guarantee length depends on the type of work. A new roof is guaranteed for 25 years as standard. Work involving breathable membrane, including many leak repairs, is usually guaranteed for 10 years and in some cases 5. Cement work such as mortar and pointing is guaranteed for 5 years. Whatever your 24/7 emergency repairs involves, the exact guarantee is written into your quote, so you know where you stand before you say yes.

FAQ

24/7 Emergency Repairs
Questions Answered

Related services

Yes. The phone line is covered 24 hours a day, 7 days a week for emergencies. Normal working hours are 6:30am to 6:30pm.

Get a Fixed Price for
Your 24/7 Emergency Repairs

Free, no-obligation inspection for homeowners, a photo report, and one fixed price. No pressure, just honest advice.

"Robert and his team done a fantastic job. I had a leak on my roof which they fixed very promptly, I also had them re-point my ridge tiles on my roof and it looks great. Very happy with the service, would definitely recommend."
- Alfie, February 2026